How To

User Access

• Creating new users in GSS (Deposit Pro)

Printers

• Installing Hyland Virtual Printer

Application KB Articles

• Configure Filezilla for Finastra FTP Access
• Create Power Forms in DocuSign
• How to Add Meeting Rooms to an Outlook Meeting (@iadb.org accounts only)

Workstations and Laptops

• Connecting to the NE-100 Web Conference Setup.
• How to Bypass/Recover from a forgotten Sophos Encryption/Bitlocker PIN.